Testimonials

Mrs Fairburn, Wittersham. TN30

THANKYOU! – very pleased with my oven. It’s cooking much better now! You have done a lovely job on it.

Mrs Fairburn, Wittersham. TN30

Mrs Pearce, Ashford. TN24

Excellent service. Prompt arrival, lovely job.

Mrs Pearce, Ashford. TN24

Mr Owen, Hamstreet. TN26

Fantastic, job well done.

Mr Owen, Hamstreet. TN26

Mrs Smith, Appledore. TN26

Range cooker looks amazing. Thank you.

Mrs Smith, Appledore. TN26

Mr P, Dymchurch. TN29

Very happy with Richard’s work. Our Range oven looks as new. Excellent job. Have booked for 2017 visit.

Mr P, Dymchurch. TN29

Mr King, Ashford. TN27

Richard was excellent. Very prompt to return my call, arrived when expected, did precisely what he said he would, and did it all very efficiently. We would definitely use him again.

Mr King, Ashford. TN27

Mr Elms, Tenterden. TN30

Friendly service, oven sparkling clean. I would definitely use the service again.

Mr Elms, Tenterden. TN30

Mr Haywood, Ashford. TN25

We are very pleased with the OVENU service – our cooker is now new again!

Mr Haywood, Ashford. TN25

Mr Ansell, Ashford. TN25

Highly recommended! Great job!

Mr Ansell, Ashford. TN25

Mrs Chipchaire, Wye. TN25

Very delighted with my lovely clean oven. Thank you!

Mrs Chipchaire, Wye. TN25

Mrs Clark, Ashford. TN25

Prompt, efficient,friendly and helpful service. The ovens and hob look amazing and Richard gave us some good tips on looking after it – until we need to call him again!

Mrs Clark, Ashford. TN25

Julie Goddard, Ashford. TN23

Very clean!! Polite, efficient worker! Thank you.

Julie Goddard, Ashford. TN23

Mrs Gallagher, Ashford. TN23

Very good, clean and tidy and the cooker looks like new.

Mrs Gallagher, Ashford. TN23

Mrs Parker, Biddenden. TN27

Richard arrived on time and worked solidly for three hours. The Aga and the module look just like new. I have had Richard before and will definitely be using him again. I can recommend him highly.

Mrs Parker, Biddenden. TN27

Mr Burrows, Lympne. CT21

Extremely happy with the oven cleaning Richard undertook today. Will certainly be recommending you to my friends.

Mr Burrows, Lympne. CT21

Miss Mellon, Ashford. TN25

I am absolutely delighted with my sparkling clean oven. I can hardly wait to use it again. Richard also very kindly cured my broken extractor and of course cleaned that as well.

Miss Mellon, Ashford. TN25

Mrs Britland, Ashford. TN23

Wow! Wish I had taken a before and after picture. Unbelievable results. Great guy, great service, great value. Great! Thank you.

Mrs Britland, Ashford. TN23

Mrs Holness, Ashford. TN23

Very polite – arrived on time – did an excellent job. Oven looks as good as new. Very pleased.

Mrs Holness, Ashford. TN23

Mrs Oakley, Pluckley. TN27

Richard did a fantastic job on my oven. He was clean, tidy and efficient. I wouldn’t hesitate to recommend him.

Mrs Oakley, Pluckley. TN27

Mrs Lonongan, Biddenden. TN27

Thank you for the excellent condition you left the oven, hob and extractor hood. I could see my face in the reflection.

Mrs Lonongan, Biddenden. TN27

Mrs Brearley, Tenterden. TN30

Thank you so much to Richard for a very professional job. I am thrilled with the oven that looks like new!

Mrs Brearley, Tenterden. TN30

Mrs Hawkins, Ashford. TN24

Richard was professional and the end results were amazing. Would definitely use again and recommend. Thank you.

Mrs Hawkins, Ashford. TN24

Mrs Whitaker, Ashford. TN26

Very efficient service. A totally clean oven! am very pleased.

Mrs Whitaker, Ashford. TN26

Mrs Sisley, Bilsington. TN25

Thank you so much. My Aga looks brand new, very, very pleased.

Mrs Sisley, Bilsington. TN25

Mrs Siva, Tenterden. TN30

Thank you for a brilliant clean! Everything left sparkling. Well done!

Mrs Siva, Tenterden. TN30

Mrs Mellhuish, Ashford. TN24

Richard came today (on time) and cleaned my 2 ovens. They now look like new and I am very satisfied. Would not hesitate to recommend.

Mrs Mellhuish, Ashford. TN24

Mrs Bashford, Tenterden. TN30

Good service, prompt arrival. Thank you.

Mrs Bashford, Tenterden. TN30

Mrs Lilley, Folkestone. CT19

Definitely use Richard again, oven looks fabulous! Will recommend to all my friends. Oven looks like new again!

Mrs Lilley, Folkestone. CT19

Mrs Richards, Westwell. TN25

Richard was an extremely pleasant man and I could not believe how wonderful my cooker looked when he had finished. It looked brand new. It was well worth the money.

Mrs Richards, Westwell. TN25

Mrs Harrison, Ashford. TN25

Charming, polite and very efficient, oven looks like new!! Will definitely use again and refer!!

Mrs Harrison, Ashford. TN25

Mrs Rowlands, Ashford. TN25

Very pleased with my oven cleaned a very thorough clean. Would recommend Richard.

Mrs Rowlands, Ashford. TN25

Mr Perry, Woodchurch. TN26

Very pleased with the standard of work.

Mr Perry, Woodchurch. TN26

Mr Delamare, Ashford. TN24

Courteous and diligent. He worked very hard and cleaned up after. I shall recommend to friends.

Mr Delamare, Ashford. TN24

Mrs Carroll, Ashford. TN26

Fantastic service, very prompt, efficient service. Could not fault at all.

Mrs Carroll, Ashford. TN26

Mr Mirski, Ashford. TN25

Absolutely excellent job!

Mr Mirski, Ashford. TN25

Mr Martin, Folkestone. CT18

Oven, hob and hood now look like new! Excellent job by friendly, courteous man.

Mr Martin, Folkestone. CT18

Mr Broughton, Cranbrook. TN30

Excellent work undertaken with care.Products look like new again. Tidy and careful work.

Mr Broughton, Cranbrook. TN30

Mrs Wren, Wye. TN25

Thank you very much oven looks brand new and Richard didn’t leave any mess either!

Mrs Wren, Wye. TN25

Mrs Parsons, Charing. TN27

Fabulous service for the Aga. Will book next year and have already recommended to a friend.

Mrs Parsons, Charing. TN27

Mrs Blake, Ashford. TN27

Thank you so much for my amazing new oven!! I am absolutely over the moon with the fabulous service Richard gave us. Our oven is as clean as the first day we had it! Will recommend to all I know!

Mrs Blake, Ashford. TN27

Mr Bidder, Ashford. TN24

Very pleased with the work he has done and he left the kitchen nice and tidy. Thank you, and will have back next time.

Mr Bidder, Ashford. TN24

Mrs Gilbert, Tenterden. TN30

Great service, excellent result. Very clean and efficient. Absolutely no mess left at all.

Mrs Gilbert, Tenterden. TN30

Mr McCartney, Biddenden. TN27

Richard Clarke has just cleaned our oven to a very high standard. The kitchen has been left as he found it, and we shall use him again.

Mr McCartney, Biddenden. TN27

Mrs Thwaite, Challock. TN25

Very courteous and proficient gentleman. Aga has come up wonderfully after 10 years use.

Mrs Thwaite, Challock. TN25

Mr Walledge, Hamstreet. TN26

Just wanted to say how impressed we are with both the service and Richard. We couldn’t fault the service, the oven looks like new and we will definitely use OVENU on a regular basis. We are also more than happy to recommend to family and friends.

Mr Walledge, Hamstreet. TN26

Mrs Jarrett, Brook Ashford. TN25

Very quick and fast service with an immaculate oven at the end of the process. Would definitely recommend to friends and family.

Mrs Jarrett, Brook Ashford. TN25

Mr Moon, Smarden. TN27

Fabulous work carried out with no impact on us.

Mr Moon, Smarden. TN27

Dr Greaves, Tenterden. TN30

A brilliant job – much better than I had ever hoped for. We will happily tell our friends. Well done.

Dr Greaves, Tenterden. TN30

Mrs Sudds, Charing. TN27

Richard was extremely efficient and left my cooker like new!! I wouldn’t hesitate to use him again.

Mrs Sudds, Charing. TN27

Mr Rayner, Ashford. TN24

Great woek and friendly service. Would definitely use again.

Mr Rayner, Ashford. TN24

Mr Jone, Woodchurch. TN26

Very good service – ovens cleaned to high standard. Would recommend.

Mr Jone, Woodchurch. TN26

Mrs Davidson, Hythe. CT21

Excellent service. Sparkling ovens. Will use again.

Mrs Davidson, Hythe. CT21

Mr Henwood, Tenterden. TN30

Very pleased with Richard’s service today. The Aga looks amazing! Thanks again!

Mr Henwood, Tenterden. TN30

Mrs Whitney. Tenterden. TN30

I am over the moon, it looks like a new oven. Excellent work.

Mrs Whitney. Tenterden. TN30

Mr Webster, Ashford. TN23

Service and work carried out, excellent.

Mr Webster, Ashford. TN23

Mrs Skilbeck, Snave. TN26

Amazing result! Better than I could of imagined. Excellent.

Mrs Skilbeck, Snave. TN26

Mrs Castle, Brabourne. TN25

We are delighted with Richard’s cleaning service on our (rather dirty) Alpha – it looks as good as new again! Very efficient and pleasant service.

Mrs Castle, Brabourne. TN25

Mrs Martin, Ivychurch. TN29

Both ovens look fab – very happy with the service. Will use again.

Mrs Martin, Ivychurch. TN29

Mrs Shearer, Folkestone. CT20

Thank you. Oven looks as good as new. I can now see my cakes rising!!!

Mrs Shearer, Folkestone. CT20

Mr Clemence, Tenterden. TN30

What a fantastic job. I am totally delighted.

Mr Clemence, Tenterden. TN30

Mrs Lester, Folkestone. CT18

Great service, even arrived early. Oven looks like new!

Mrs Lester, Folkestone. CT18

Mr Rufus, Ashford. TN23

Very pleased with the service – oven looks like new! Thank you very much.

Mr Rufus, Ashford. TN23

Mrs Vance, Woodchurch. TN26

Really good service from Richard today. It’s a shame I am selling my house as the oven is so clean! Thank You!

Mrs Vance, Woodchurch. TN26

Miss Whiting, Ashford. TN24

Very happy with service. Thank you.

Miss Whiting, Ashford. TN24

Mrs Van der Bergh, Wye. TN25

The oven looks like new, you can see through the doors and, the shiny shelves.

Mrs Van der Bergh, Wye. TN25

Mr Stuart, Tenterden. TN30

OVENU were recommended to me and I can say I am very impressed. My Aga looks the best it’s been since new.

Mr Stuart, Tenterden. TN30

Mr Crow, Smarden. TN27

Very friendly and a great service, just what was ordered.

Mr Crow, Smarden. TN27

Mrs Christian, Warehorne. TN26

I am very pleased with my lovely clean oven. It was done with care and a great deal od attention. Will be using you again when needed.

Mrs Christian, Warehorne. TN26

Mrs Angela McHutchon, Ashford. TN23

Wow! Who knew a brand new oven was hiding under all that grease. Great service, friendly chat.

Mrs Angela McHutchon, Ashford. TN23

Miss Watts, High Halden. TN26

Excellent work, a treat to have a nice clean oven. Good service – well done.

Miss Watts, High Halden. TN26

Miss Bethan Hall, Wye. TN25

Great service, prompt, friendly and oven certainly very clean. Will call again.

Miss Bethan Hall, Wye. TN25

Mrs Austin, Challock. TN25

Very pleased with the clean. The oven was built up with grease but is now lovely and spotless.

Mrs Austin, Challock. TN25

Mrs Knight, Selundge. TN25

Came highly recommended and deservedly so. Clean, tidy and polite, a very nice man! Oven looks like new. I am extremely pleased! Fantastic job.

Mrs Knight, Selundge. TN25

Mr Turner, Ashford. TN23

Very pleased with the service from Richard. Oven, hob and extractor genuinely look new again.

Mr Turner, Ashford. TN23

Mrs Mount, Ashford. TN24

Great service from Richard today – he was polite, friendly and respected my home. The oven is absolutely sparkling – money very well spent!

Mrs Mount, Ashford. TN24

Mr Wilson, Ashford. TN24

Excellent job. Clean, tidy, on time and very professional. Would certainly use again and recommend to friends.

Mr Wilson, Ashford. TN24

Mr Kirby, Charing. TN27

Thank you for returning my oven to what it must of looked like when it was new. Brilliant service and Richard is a very pleasant and obliging man.

Mr Kirby, Charing. TN27

Mrs Jarvis, New Romney. TN28

Thank you for a lovely professional job.

Mrs Jarvis, New Romney. TN28

Mrs Bullen, Ashford. TN26

Wonderful work, clean and very professional.

Mrs Bullen, Ashford. TN26

Ms Anderson, Tenterden. TN30

Unbelievably good! Ovens were totally disgusting and now look as good as new. Wouldn’t recommend to recommend Richard.

Ms Anderson, Tenterden. TN30

Mrs Mary Hunt, St Mary’s Bay. TN29

Richard arrived promptly as arranged, done an excellent job. Friendly and would recommend . Felt having confirmation of time etc by text was very helpful. Thank you.

Mrs Mary Hunt, St Mary’s Bay. TN29

Mrs Haw, Tenterden. TN30

I am delighted with the look of my ovens now that they have been cleaned by you and will probably make it a regular event.

Mrs Haw, Tenterden. TN30

Mrs O, Ashford. TN24

Very clean, looks like new. Thank you.

Mrs O, Ashford. TN24

Mr Frost, Ashford. TN24

Fantastic service. See you next year!

Mr Frost, Ashford. TN24

Mr Bender, Tenterden. TN30

A very good and efficient service. Very happy with the cleaning.

Mr Bender, Tenterden. TN30

Mr Baker, Ashford. TN24

A very good service and professional job done. Many thanks.

Mr Baker, Ashford. TN24

Mr Hampton, Tenterden. TN30

Fantastic service from start to finish. Very impressed – much better than my last oven cleaning company.

Mr Hampton, Tenterden. TN30

Mrs Lucas, Wye. TN25

Very efficient service, oven now sparkling! Richard very helpful with advice.

Mrs Lucas, Wye. TN25

Mr Tomlinson, Ashford. TN24

Amazing – a brand new oven.

Mr Tomlinson, Ashford. TN24

Mr Hawkes, Woodchurch. TN26

Many thanks. Looks great!

Mr Hawkes, Woodchurch. TN26

Mr Paglinca, Ashford. TN25

Very friendly and professional and very clean which is the main thing.

Mr Paglinca, Ashford. TN25

Mrs Sharp, Ashford. TN24

Excellent job – very satisfied. Pleasant and professional throughout.

Mrs Sharp, Ashford. TN24

Mrs Pritchard, Stalisfield. ME13

Excellent job well done, very clean service. Richard was very friendly – we will be passing on his details to other people.

Mrs Pritchard, Stalisfield. ME13

Mrs Garrett, Ashford. TN24

Really pleased with oven, it looks like new again. Richard is very nice and efficient.

Mrs Garrett, Ashford. TN24

Mrs Williams, Headcorn. TN27

Very impressed with the service, prompt, polite and tidy.

Mrs Williams, Headcorn. TN27

Mrs Sue Phillips, Ashford. TN24

Amazing, my guardian angel! Cooker is superb, he worked really hard and it looks spanking new. Thanks so much.

Mrs Sue Phillips, Ashford. TN24

Miss Mitchell, Ashford. TN23

Fantastic service! Our oven was restored to a new state for a very reasonable price. No hassle and no mess. Very professional service.

Miss Mitchell, Ashford. TN23

Mrs Dyer, Folkestone. CT19

Richard was very pleasant and professional. He worked in a clean methodical way and my oven looks as good as the day I purchased it. I would recommend the service to anyone.

Mrs Dyer, Folkestone. CT19

Mrs Smith, Bethersden. TN26

Great service. The Aga is looking like new again.

Mrs Smith, Bethersden. TN26

Mrs Keery, Tenterden. TN30

Excellent service. Amazing results.

Mrs Keery, Tenterden. TN30

Mrs Blatchford, Charing. TN27

Brilliant service – oven looks brand new! Professional, friendly staff from the very first phone call – will definitely recommend to friends and family.

Mrs Blatchford, Charing. TN27

Mrs Twitchen, Ashford. TN23

The service I received was first class. I would be very happy to recommend Richard to family and friends.

Mrs Twitchen, Ashford. TN23

Mrs Lockey, Folkestone. CT18

Very pleased with the service. Will use again. Many thanks.

Mrs Lockey, Folkestone. CT18

Mrs Giles, Appledore. TN26

Brilliant service. Lovely clean oven.

Mrs Giles, Appledore. TN26

Mrs Dunbar, New Romney. TN28

Excellent result, a new cooker and hob! Richard is a very hard working operator and likeable person.

Mrs Dunbar, New Romney. TN28

Mrs Mitchell-Cook, Sellindge. TN25

Richard arrived promptly and got straight to work. Every component of the Aga was dismantled and cleaned with no mess. Cooker was put back together gleaming. Well worth the fee.

Mrs Mitchell-Cook, Sellindge. TN25

Mrs Pollock, Brookland. TN29

Very efficient service. Friendly and professional.

Mrs Pollock, Brookland. TN29

Mr Glass, Lyminge. CT18

Many thanks for your efforts. The oven looks amazing! Much appreciated.

Mr Glass, Lyminge. CT18

Mrs Freeman, Tenterden. TN30

Wonderful job, Richard worked diligently. Will recommend to others.

Mrs Freeman, Tenterden. TN30

Mrs Brooks, Tenterden. TN30

I am so pleased – Richard turned up exactly on time and has left me with an oven that looks like new! Thank you.

Mrs Brooks, Tenterden. TN30

Mr Staveley, Ashford. TN25

Very impressed with not only the service but the friendly manner of Richard.

Mr Staveley, Ashford. TN25

Mrs Earle, Tenterden. TN30

Very good and efficient.

Mrs Earle, Tenterden. TN30

Philip Pilgrim, Hythe. CT21

Beautiful clean oven, friendly service and all spotless when finished.

Philip Pilgrim, Hythe. CT21

Mr Lane, Tenterden. TN30

Never believed it would look as clean as it did when finished. Very impressed with work and operator.

Mr Lane, Tenterden. TN30

Mrs Hamilton, Wye. TN25

My oven is gleaming.

Mrs Hamilton, Wye. TN25

Mrs Burgess, Egerton. TN27

Third visit – absolutely delighted as usual.

Mrs Burgess, Egerton. TN27

Mrs Shenton, Ashford, TN26

I am very pleased with the cleaning of my electric oven and Aga. Thoroughly recommend this service.

Mrs Shenton, Ashford, TN26

Miss Milton, Ashford. TN24

Richard was brilliant, very polite and helpful. My oven looks like I bought it yesterday. I would definitely use him again.

Miss Milton, Ashford. TN24

Mrs Dadson, Stone. TN30

Absolutely amazing – oven looks brand new – Richard very nice – no mess.

Mrs Dadson, Stone. TN30

Mrs Loat, Ashford. CT21

Richard was prompt, polite, efficient and approachable. A good job done!

Mrs Loat, Ashford. CT21

Mrs Day, Tenterden. TN30

Excellent cleaning. Neatly and cleanly carried out.

Mrs Day, Tenterden. TN30

Mr Cawdron, Hamstreet. TN26

Very efficient. Excellent service.

Mr Cawdron, Hamstreet. TN26

Ms Sadler, Ashford. TN26

Thank you very much! My oven looks like new again!

Ms Sadler, Ashford. TN26

Mrs Lawrence, Tenterden. TN30

Extremely pleased, oven looks like new. Will use OVENU again and recommend to others.

Mrs Lawrence, Tenterden. TN30

Mrs Hardwick, Ashford. TN25

This was the best money I’ve spent in a long time. Worth every penny.

Mrs Hardwick, Ashford. TN25

Mr Soloman, Ashford. TN24

The great service began when I called up. Very helpful and polite. Richard turned up on time and was very helpful. He was self sufficient and provided a very clean and safe environment. Fantastic results on the oven and I would recommend to others.

Mr Soloman, Ashford. TN24

Mrs Elton, New Romney. TN29

Very happy with the service, very friendly and did a fantastic job on my oven, hob and extractor. Looks like new. Definitely would recommend and will be using again. A big thank you.

Mrs Elton, New Romney. TN29

Mrs Farrell, Ashford. TN24

A very friendly professional service. Arrived when said and cleaned around afterwards. Oven looks brand new!

Mrs Farrell, Ashford. TN24

Mrs McNain, Appledore. TN26

Oven looks brand new, great service. Would definitely recommend over other oven cleaning companies. Thank you Richard.

Mrs McNain, Appledore. TN26

Sue Bradshaw, Ashford. TN23

Very pleased with our lovely clean oven. Richard is a very good worker, polite and hard working, left everything clean and tidy. We are over the moon.

Sue Bradshaw, Ashford. TN23

Mrs Springfield, Tenterden. TN30

The best recommendation my friend has ever given me OVENU! Delighted with the service from Richard.

Mrs Springfield, Tenterden. TN30

Mrs Hope, Folkestone. CT19

Good friendly efficient service. Arrived on time, cooker cleaned looking as new. Would recommend to friends and neighbours.

Mrs Hope, Folkestone. CT19

Mrs Potter, Charing. TN27

Richard was very professional and did a very good job on my ovens and microwave. I would definitely use OVENU again.

Mrs Potter, Charing. TN27

Mrs. P.A. Fox, Greatstone. TN28

Fantastic service. We are very happy with the friendly and professional service.

Mrs. P.A. Fox, Greatstone. TN28

Mr Putt, Wittersham. TN30

The only thing I can say is when my wife comes home from work, she will not believe it’s not a brand new Range! Great job Richard….and a very nice guy too!!!

Mr Putt, Wittersham. TN30

Mrs Bardsley, Folkestone. CT20

That is amazing! Will definitely be having you back again.

Mrs Bardsley, Folkestone. CT20

Mrs Province, Littlestone. TN28

Amazing – Didn’t believe he could do it!! Ovens and hob now look new.

Mrs Province, Littlestone. TN28

Mrs Overington, Ashford. TN23

Great and efficient service. Would recommend.

Mrs Overington, Ashford. TN23

Mr Graham, St Michaels. TN30

Excellent, prompt service. I highly recommend Richard. I will be using him again.

Mr Graham, St Michaels. TN30

Mr Willcocks, Lympne. CT21

Excellent job. Very friendly service. The oven now looks like new. Thanks!

Mr Willcocks, Lympne. CT21

Mrs Donnelly, Romney Marsh. TN29

Very good service – efficient, clean and effective. I would recommend Richard to my friends.

Mrs Donnelly, Romney Marsh. TN29

Mrs Sparks, New Romney. TN28

This has been an excellent experience. Richard has made ovens and fan sparkling. He has done a totally outstanding job. Many thanks.

Mrs Sparks, New Romney. TN28

Mrs Trigg, Wye. TN25

Very pleased with Richards work on my oven – looks brand new, can’t believe it!

Mrs Trigg, Wye. TN25

Miss Beach, Ashford. TN25

Recommended by neighbour. Cooker was in a ‘hell of a state’, when finished looked new! Very pleased, would highly recommend to anyone. Very clean and thorough!

Miss Beach, Ashford. TN25

Miss Hochrad, Wye. TN25

Very pleasant service – and very pleased with the results – I will recommend Richard to my neighbours.

Miss Hochrad, Wye. TN25

Mrs Botha, Ashford. TN27

Very pleased, fantastic job and will use Richard again and recommend to friends.

Mrs Botha, Ashford. TN27

Mrs Parker, Folkestone. CT19

I am delighted with my lovely clean oven! Mr Clark has done a superb job and I will definitely ask him to come again! Thank you.

Mrs Parker, Folkestone. CT19

Mrs Kelly, Wye. TN25

An extremely thorough job and my very mucky oven now looks like new – very happy with the service.

Mrs Kelly, Wye. TN25

Mrs Green Ashford. TN27

I am very pleased with my ‘new’ oven. Excellent work.

Mrs Green Ashford. TN27

Mrs Robinson, Ashford. TN27

I found Richard Clark to be polite, courteous and professional. He cleaned my oven, microwave and hood and they are now sparkling clean. I will definitely re-use and recommend.

Mrs Robinson, Ashford. TN27

Ms Williams, Kent. TN23

OMG oven looks like new, will be recommending to all friends and family. Nice polite man. Left everything clean and tidy.

Ms Williams, Kent. TN23

Ms Cox, Folkestone. CT19

Richard has done a brilliant job. Everything has been left clean and tidy and I would recommend him to anyone.

Ms Cox, Folkestone. CT19

Mrs Johns, Hawkinge. CT18

Excellent job. Oven is as good as new. Will use again if needed and would certainly recommend. Many thanks.

Mrs Johns, Hawkinge. CT18

Mrs Batt, Ashford. TN26

Professional and friendly service. My oven looks as good as new. Will definitely use again and recommend. Thank you.

Mrs Batt, Ashford. TN26

Miss Dukes, Ashford. TN24

Delighted with results. Very professional.

Miss Dukes, Ashford. TN24

Mr. M, Ashford. TN23

‘Like new again’ A prompt, friendly and helpful service – will recommend to friends and family.

Mr. M, Ashford. TN23

Mrs Eley, Hawkinge. CT18

Yes, absolutely delighted – was beginning to think I may have to replace my ovens and buy new – now it looks like I have, without the hassled expense! Will definitely recommend to friends – husband may not agree as it’s salads for the next week cos I don’t want to mess up my cooker!

Mrs Eley, Hawkinge. CT18

Mrs Anderson, Tenterden. TN30

Richard has done a fantastic job! My oven looks fabulous!

Mrs Anderson, Tenterden. TN30

Mrs Garrett, Smeeth. TN25

Friendly, efficient and fantastic service all round. Many thanks.

Mrs Garrett, Smeeth. TN25

Mr Camlett, Folkestone. CT19

Punctual, friendly and efficient. Oven now looks fantastic. Thanks.

Mr Camlett, Folkestone. CT19

Mrs Semark, Smarden. TN27

Very pleased with the end result. You were very efficient  and tidy. Thank you very much.

Mrs Semark, Smarden. TN27

Mrs Aylott, Ashford. TN25

Great professional service. An oven to be proud of now! A man cleaning….always nice to see!

Mrs Aylott, Ashford. TN25

Mr Tidmarsh, Lympne. CT21

On time, polite and friendly. A good explanation of techniques to be used. An excellent result.

Mr Tidmarsh, Lympne. CT21

Miss Hook, Ashford. TN25

I am very happy with the service I have received and would be very happy to use them again.

Miss Hook, Ashford. TN25

Mr Hollands, Ashford. TN27

The Range looks incredible, almost new and 12 years old!!

Mr Hollands, Ashford. TN27

Miss Griffiths, Hythe. CT21

I am very impressed with the service I have received. My oven is gleaming and Richard  tidied up after and was punctual and polite. Will definitely use again.

Miss Griffiths, Hythe. CT21

Mrs Roberts, Ashford. TN24

Brilliant efficient service, oven looks like new!! Very happy.

Mrs Roberts, Ashford. TN24

Mrs Wreathall, Ashford. TN26

Excellent service – and end result fantastic. Very happy customer! Thank you.

Mrs Wreathall, Ashford. TN26

Mrs Newham, Smeeth. TN25

Thank you for making my oven look brand new again. Excellent service. Many thanks.

Mrs Newham, Smeeth. TN25

Mrs Tee, Ashford. TN26

Excellent work – on time, equipped with everything needed and the results are great.

Mrs Tee, Ashford. TN26

Mr Martin, Folkestone. CT20

Richard spent a good few hours on my extremely dirty oven, hob and extractor with an excellent result on all three. I won’t hesitate to recommend to friends and family and will ask him back in a years time.

Mr Martin, Folkestone. CT20

Eileen Wood, Ashford. TN23

I am very happy and very pleased with the work Richard has done for us. We will certainly recommend to many more.

Eileen Wood, Ashford. TN23

Mrs Williamson, Sandgate. CT20

We are absolutely delighted with a fantastic clean to our AGA – after several years of grime caused by constant use over 12 years. Thank you Richard.

Mrs Williamson, Sandgate. CT20

Mr Chris Daynes, Tenterden. TN30

Excellent job!

Mr Chris Daynes, Tenterden. TN30

Mr Ritchie, Saltwood. CT21

Thank you for an excellent job!

Mr Ritchie, Saltwood. CT21

Sheppard, Sellindge. TN25

Perfectly clean. Much more thorough than previous company. Glad some one has the patience that I don’t. Thank you.

Sheppard, Sellindge. TN25

Mrs Gradwell, Headcorn. TN27

Great service, prompt, efficient and really nice to have an oven as good as new. Thank you.

Mrs Gradwell, Headcorn. TN27

Mr Wilde, Ashford. TN24

This craftsman has transformed my cooker, like new again. His care and diligence has done wonders to myself.

Mr Wilde, Ashford. TN24

Mr Huntington, Wye. TN25

Efficiently cleaned oven. No mess, very pleasant. Very happy over all with service and outcome.

Mr Huntington, Wye. TN25

Mrs Knowles, Tenterden. TN30

Sparkling clean – thanks a lot!

Mrs Knowles, Tenterden. TN30

Mrs Sue Hagues, Folkestone. CT20

Excellent service. Oven is fantastic, like new. Thanks very much.

Mrs Sue Hagues, Folkestone. CT20

Mr. PS, Staplehurst. TN12

We had our cooker cleaned today and he did a marvellous job! Pleasant, hard working and efficient – he completed the task with great care. We are very pleased and would recommend this to anyone who does not  have a cooker as clean as they would like.

Mr. PS, Staplehurst. TN12

Mr Smith, Pluckley. TN27

Richard was helpful and flexible when arranging the appointment. He communicated in advance his arrival and was on time. Did a great job and was helpful and knowledgeable and gave good tips and advice. Would use him again.

Mr Smith, Pluckley. TN27

Miss Weekes, Singleton. TN23

Very pleased with result. Friendly staff.

Miss Weekes, Singleton. TN23

Mrs Helen Mason, Challock. TN25

Very impressed with care, result and punctuality.

Mrs Helen Mason, Challock. TN25

Mrs Carole Treloar, Hythe. CT21

Delighted with the result. Oven now looks wonderful as before it was horrendous. Thank you for all your hard work. Would certainly recommend you to friends.

Mrs Carole Treloar, Hythe. CT21

Mrs Meikle, Ashford. TN27

I cannot thank Richard enough for the fabulous service he provided. My oven looks brand new! Richard was courteous, prompt, polite and professional and delivered an outstanding service. I would recommend Richard @ OVENU 100% and will certainly be a returning customer next time the oven needs cleaning.

Mrs Meikle, Ashford. TN27

Mrs Attree, Ashford. TN24

I am very happy with the way Richard has cleaned my oven – it looks like new! Richard was very friendly and arrived on time, he even rang to say he was on his way. I will definitely recommend him to my friends.

Mrs Attree, Ashford. TN24

Mrs Anscombe, Pluckley. TN27

I am very pleased with the oven and hob – they look like new and with a professional service.

Mrs Anscombe, Pluckley. TN27

Mrs Washford, Romney Marsh. TN29

Very impressed with end result. Richard very friendly, professional and tidy in his work environment.

Mrs Washford, Romney Marsh. TN29

Mr Stephenson, Ashford. TN24

Very pleased with job done, and cleaning up of surrounding work area.

Mr Stephenson, Ashford. TN24

Miss Pickering, Hawkinge. CT18

Lovely job. Very professional and would highly recommend.

Miss Pickering, Hawkinge. CT18

Mr Smith, Ashford. TN23

We were very pleased with the service – the oven is very clean. We don’t want to use it now in case it gets dirty! Will definitely use your service again.

Mr Smith, Ashford. TN23

Ms Sargent, Headcorn. TN27

Richard is extremely professional. The job was done very well. He actually takes the oven apart and cleans everything, which is better than previous cleaners I have used. A little more expensive, but you get what you pay for – would definitely use again and recommend to others.

Ms Sargent, Headcorn. TN27

Mrs Pilcher, Tenterden. TN30

Very friendly gentleman (Richard) who is extremely patient and judgemental (my oven was a disgrace) Best money I have ever spent on my oven although 15 years old. Looks like new! I will definitely have it done again! Very happy customer.

Mrs Pilcher, Tenterden. TN30

Mrs Sansom, Ashford. TN24

Brilliant service. Really thorough clean. Polite, nice personality. Would highly recommend.

Mrs Sansom, Ashford. TN24

Mrs White, Folkestone. CT19

Very impressed with the result – looks like a brand new cooker!

Mrs White, Folkestone. CT19

Ms White, Ashford. TN26

Excellent service. Very friendly and efficient.

Ms White, Ashford. TN26

Mrs Darnley, Pluckley. TN27

Excellent service, perfect job. Would definitely recommend to others and use again.

Mrs Darnley, Pluckley. TN27

Mrs Davies, Folkestone. CT20

The ovens, pan shelves and all screw holes were clean and shiny. Altogether good. Thank you.

Mrs Davies, Folkestone. CT20

Mrs Leyland, Charing. TN27

Great service. Will have you back to clean my Aga.

Mrs Leyland, Charing. TN27

Mrs Fisher, Ashford. TN24

Very satisfied. Polite. Great job.

Mrs Fisher, Ashford. TN24

Mrs Hadfield, Romney Marsh. TN29

Very pleased with the result. I feel I have a new oven.

Mrs Hadfield, Romney Marsh. TN29

Mrs Hastie, Ashford. TN25

Excellent clean. Very friendly service. Kitchen left very clean.

Mrs Hastie, Ashford. TN25

Mrs Walker, Wye. TN25

The first time I have used OVENU and would definitely recommend Richard to my friends. Very friendly and professional. Thank you.

Mrs Walker, Wye. TN25

Miss. L, Folkestone. CT19

Very happy with results. Oven looks brand new again. It was very bad didn’t think it would come up so clean. Thanks.

Miss. L, Folkestone. CT19

Mr. L, Appledore. TN26

I am amazed every time how clean the oven is! Top job.

Mr. L, Appledore. TN26

Mrs. W, Charing. TN27

A very friendly professional service. I will certainly be calling for another appointment in the near future.

Mrs. W, Charing. TN27

Miss. J, Ashford. TN27

Brilliant – thanks! Too clean to use it now!

Miss. J, Ashford. TN27

Mr G, Little Chart. TN27

Great service. Very professional. The oven is as new. Highly recommended.

Mr G, Little Chart. TN27

Mrs. L, Ashford. TN23

I was so ashamed of my oven but I had a clean. I would recommend OVENU any time. Great job, sparkling clean oven. Thank you. Now a happy Mum.

Mrs. L, Ashford. TN23

Mrs B, Sandgate. CT20

Lovely result-no mess. He just got on with the job. Would definitely recommend to friends. My oven looks like new. Came on time and phoned evening before to check R.V. Excellent!

Mrs B, Sandgate. CT20

Mr M, Folkestone. CT20

Richard has done a fantastic job-like new. He is a very pleasant and social chap, would be pleased to meet again. Thanks.

Mr M, Folkestone. CT20

Mrs E, Tenterden. TN30

Fantastic! 11 years old but looks like new. Well worth the money.

Mrs E, Tenterden. TN30

Mrs M, Headcorn. TN27

Very thorough job. It’s all sparkly like new. Many thanks.

Mrs M, Headcorn. TN27

Mrs C, Hawkinge. CT18

so pleased with the job carried out! It looks amazing! Thank you so much. We will be in touch in the future.

Mrs C, Hawkinge. CT18

Mrs H, Appledore. TN26

Excellent! Thank you.

Mrs H, Appledore. TN26

Mrs H, Ashford. TN23

So pleased with the great service-my Range looks new!

Mrs H, Ashford. TN23

Mr R, Ashford. TN23

Thank you very much for a excellent job done. Very satisfied.

Mr R, Ashford. TN23

Mrs F, Charing. TN27

Excellent job!

Mrs F, Charing. TN27

Mrs R, Ashford. TN25

Very pleased with the end result. Richard worked very hard.

Mrs R, Ashford. TN25

Mrs O, Ashford. TN23

Very satisfied and I will definitely recommend you.

Mrs O, Ashford. TN23

Mrs F, Hawkinge. CT18

Thank you Richard for a first class job and the care and attention applied.

Mrs F, Hawkinge. CT18

Mrs P, Ashford. TN23

Really pleased with clean oven, looks like new. Thank you!

Mrs P, Ashford. TN23

Mrs H, Ashford. TN23

Recommended to me by a friend-job well done. Richard, friendly and courteous. Now, I will recommend.

Mrs H, Ashford. TN23

Mrs B, Ashford. TN23

Very pleased with my clean oven, looks as good as new!

Mrs B, Ashford. TN23

Mrs M, Biddenden. TN27

Very thorough cleaning of my oven which now looks like new, having spent a good 3 hours on it. Richard was very nice and easy to be around-Thank you.

Mrs M, Biddenden. TN27

Mr K, Hawkinge. CT18

Your operative was very courteous and treated the flat very well, furthermore the work in which he undertook was first rate and we are very pleased with the results.

Mr K, Hawkinge. CT18

Mr B, Folkestone. CT19

Oven cleaned. Well done, would recommend to others.

Mr B, Folkestone. CT19

Mrs G, Folkestone, CT19

My oven looks like new. Thank you Richard for a brilliant job.

Mrs G, Folkestone, CT19

Mrs W, Hythe. CT21

Richard has done a marvellous job. Very competent, clean working, wonderful, friendly and helpful, a pleasure to have in the house. Will recommend his services to others.

Mrs W, Hythe. CT21

Mrs N, Folkestone, CT19

Very pleased. Thank you.

Mrs N, Folkestone, CT19

Mrs P, Folkestone. CT20

My oven looks like new! I shall be to scared to use it and let it get dirty again!

Mrs P, Folkestone. CT20

Mrs B, Ashford. TN25

I am extremely happy with my lovely clean oven, looks like new and well worth paying for an expert to do it.

Mrs B, Ashford. TN25

Mrs H, Upper Ruckinge. TN26

Very professional. Thank you.

Mrs H, Upper Ruckinge. TN26

Mr McC, Aldington. TN25

Super job- looks fantastic!

Mr McC, Aldington. TN25

Mrs W, Mersham. TN25

I was very happy with the professional service. Thank you Richard.

Mrs W, Mersham. TN25

Mrs R, Ashford. TN23

Like brand new.

Mrs R, Ashford. TN23

Mrs F, Ashford. TN25

Really pleased, our oven looks like new!

Mrs F, Ashford. TN25

Mrs P, Ashford. TN24

Our oven looks new-what a great service!

Mrs P, Ashford. TN24

Mr F, Ashford. TN24

A very good job well done.

Mr F, Ashford. TN24

Mr T, Lyminge. CT18

Absolutely fabulous service-every bit as good as advertised. Our oven, grill, hob and hood look like a new installation. No hesitation whatsoever in making a full recommendation to friends and neighbours.

Mr T, Lyminge. CT18

Mrs M, Smarden. TN27

Great job done. The Aga has come up looking like new, despite 12 years of solid abuse.

Mrs M, Smarden. TN27

Mr. L, Smeeth. TN25

Great!

Mr. L, Smeeth. TN25

Mr. L, Hamstreet. TN26

Fantastic, much better than the last company I used. Have not seen my cooker look this good since it was new!

Mr. L, Hamstreet. TN26

Mr. S, Saltwood. CT21

Great friendly service. Very professional, clean and tidy. My oven looks like new. I would highly recommend Richard to others. Many thanks.

Mr. S, Saltwood. CT21

Mrs. F, Hamstreet. TN26

Fantastic service, amazed by how clean my oven turned out! Will definitely recommend to family and friends.

Mrs. F, Hamstreet. TN26

Mrs. C, Smarden. TN27

My Aga looks as good as new and Richard shows much enthusiasm and interest in his work. Thank you.

Mrs. C, Smarden. TN27

Mrs. G, Folkestone. CT19

Very efficient job on a VERY dirty double oven. Richard worked really hard, even replacing a light bulb in the oven itself. What a great service! Will definitely tell all my friends!

Mrs. G, Folkestone. CT19

Mrs. C, Tenterden. TN30

Prompt, friendly service and the cooker looked lovely afterwards – now, time for a fry up to undo all the good work.

Mrs. C, Tenterden. TN30

Mrs. M, Sellindge. TN25

Fantastic job. Worth every penny.

Mrs. M, Sellindge. TN25

Mrs. B, Smarden. TN27

Very pleased. Looks fantastic even though my ovens are over 15 years old.

Mrs. B, Smarden. TN27

Mr E, Ashford. TN24

Very professional service and left the area spotless. Would recommend to friends.

Mr E, Ashford. TN24

Mrs J, Hythe. CT21

Delighted with the service. Excellent clean.

Mrs J, Hythe. CT21

Mrs E, New Romsey. TN28

Gentleman called Richard cleaned my oven and I found him very helpful and polite. The cooker looks like new and is gleaming. I was very happy with the service and the cleaning up after.

Mrs E, New Romsey. TN28

Mrs. N, Folkestone. CT19

Excellent job. Friendly workman. Job well done will recommend this service to friends and family.

Mrs. N, Folkestone. CT19

Mrs. B, Headcorn. TN27

From the moment I heard of OVENU I was aware of the energy buzzing behind the request for my business. This manifested itself in the shape of 4 hours non stop hard work by Richard of OVENU. I cannot believe how good my 15 year old ovens look. They could be new! I have no problem in recommending Richard’s work to a wide audience.

Mrs. B, Headcorn. TN27

Mr G, Ashford. TN23

The oven, hob and extractor hadn’t been used in years and it now looks new. Amazing.

Mr G, Ashford. TN23

Mrs S, Tenterden. TN30

Fantastic all looks like new!! I have never seen the Aga look that good!

Mrs S, Tenterden. TN30

Mrs P, Saltwood Hythe. CT21

That’s fantastic. I will see you in my new home when we have moved>

Mrs P, Saltwood Hythe. CT21

Mrs W, Folkestone. CT20

I was extremely pleased with your work Richard, my oven looks like new. Very pleased with how you carried out the work, left everything clean and tidy. Will recommend you to friends and family. Thanks again.

Mrs W, Folkestone. CT20

Mrs H, Lyminge. CT18

All went very well. Pleased with the results.

Mrs H, Lyminge. CT18

Mr G. Ashford. TN25

All we can say is ‘Wow’ my oven looks like new! Thank you so much for all your hard work and advice. What a great service!

Mr G. Ashford. TN25

Mr B. Loose. ME15

An excellent job! Never seen it so clean. Thanks.

Mr B. Loose. ME15

Mrs W. Biddenden. TN27

That looks great, Thank you. Much better than the other company I used before

Mrs W. Biddenden. TN27

Mrs H. Ashford. TN23

Great my oven looks new

Mrs H. Ashford. TN23

Mrs G. Wye. TN25

Brilliant service from Richard.Oven like new when he had finished. Would recommend to family and friends.

Mrs G. Wye. TN25

Mrs L, Appledore. TN26

I was very impressed with the service. My cooker looks like new. I would certainly recommend OVENU to my friends.

Mrs L, Appledore. TN26

Mrs B, Brabourne Lees. TN25

I would like to say what a professional job. I cant believe how wonderful my Range cooker has come up. Overall, very very satisfied with the whole service provided. Many thanks.

Mrs B, Brabourne Lees. TN25

Mr C, Ashford. TN23

Prompt on time, thorough service from a pleasant franchisee. The results look wonderful – ( I will be scared to cook in it now)!

Mr C, Ashford. TN23

Mrs T, Charing. TN27

Very impressive. Speedy, efficient and no burn or brown left anywhere on my appliances.

Mrs T, Charing. TN27

Mr W, Lyminge. CT18

Very pleased to see the cooker returned to almost ‘as new’ condition. I hope the gentleman who did the job doesn’t get many as awkward as this, as it took him the best part of 4 hours to finish it. I’ll be calling again next year.

Mr W, Lyminge. CT18

Mrs HB, Ashford. TN25

Oven looks fantastic, and is as good as new. Richard was very friendly, explained what he was doing and worked extremely hard. I would recommend your company to others and use again.

Mrs HB, Ashford. TN25

Mr H, Sandgate. CT20

Wow ! Extremely impressed with the workmanship and professionalism that went into the cleaning of two very dirty ovens! The operator (Richard) was polite and courteous and had to work longer than he thought with no complaints! A job well done ! Thank you.

Mr H, Sandgate. CT20

Liam Murray, Ashford. TN23

I am extremely happy with the service I received and the work that went into cleaning my oven. Well worth every penny in restoring my oven to it’s original former glory.

Liam Murray, Ashford. TN23

Mrs Leigh, Woodchurch. TN26

What an amazing job, and fantastic service. I didn’t know that a clean oven could make me smile so much!

Mrs Leigh, Woodchurch. TN26

Mr Jacques, Folkestone. CT20

The cleaning of the oven and hob was outstanding. Would always want a return visit. Many, many thanks indeed for such a beautiful oven.

Mr Jacques, Folkestone. CT20

Mr C, Ashford. TN25

Great job. Said exactly what he would do and did it – great. Well done. Would recommend him to family and friends.

Mr C, Ashford. TN25

Version 1.3

Maintaining your privacy and your trust is very important to us. We strive to be especially clear on how we use your personal information, if and when we collect it, and on the ways in which we can work together to protect your privacy.

This document is for compliance with the UK Data Protection & Privacy legislation and the Applied GDPR (General Data Protection Regulation) also known as Regulation (EU)2016/679

This Privacy Policy explains the:

  • Identity and contact information of the data controller
  • Legitimate interests of the data controller or third party
  • Purpose of the processing and the lawful basis for the processing
  • Categories of personal data to be processed
  • Details of whether personal data came from direct or indirect sources
  • Recipients or categories of recipients of the personal data
  • Details of data transfers to a third country and safeguards
  • Length of time personal data is processed and any criteria used to establish the length of time the data is processed
  • Data Subject’s Rights (Your rights)
  • Right to complain to the supervisory authority/regulator
  • Details of any part of a statutory or contractual requirement and possible consequences of failing to provide the personal data
  • The existence of any automated decision making, including profiling and information about how decisions are made

What products and services are covered by this policy?

This Privacy Policy applies to the information that we may obtain from you through your use of our website(s), from your direct contact with our franchisees or a call handling centre, collectively called the “Services”. If you have any questions or need more information about these Services, please contact us at the email address in the section below.

Data Controller

For the purposes of the data protection & privacy legislation the Data Controller is:- Ovenu Franchising Limited (abbreviated to ‘we’ and/or ‘us’ throughout this notice)

Ovenu Franchising Limited is a Company Registered in England & Wales under Registration Number 3751822.

We are also registered at the Information Commissioner’s Office No.ZA225575

To contact us, please write to us at our Trading Address; Unit 3, Station Industrial Estate, Oxford Road, Wokingham Berkshire. RG41 2YQ or use Email: privacypolicyinformation@ovenu.co.uk

We will use the information we collect for a variety of purposes, including to:

  • Make our Services work for you;
  • Provide, operate, maintain, improve, personalise, and promote our Services;
  • Develop new products, services, features, and functionality;
  • Process and complete transactions, and send you related information, including purchase confirmations and invoices;
  • Communicate with you, including responding to your comments, questions, and requests; providing customer service and support;
  • Providing you with information about services, transmitting technical notices, updates, security alerts, administrative messages, and occasional marketing messages;
  • Providing other news or information about us;
  • Monitor and analyse trends, usage, and activities in connection with our Services;
  • Investigate and prevent fraudulent transactions, unauthorised access to our Services and other illegal activities

We only process personal data on a legitimate interest basis that such processing is necessary in order to enter into or perform a contract for our service(s) or provide further information about our franchise opportunities and/or;

We and our franchisees will legitimately process data to confirm any and all bookings made in keeping with The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and/or;

We and our franchisees will process data to supply you with accurately prepared and costed quotations prior to commencing works based on information you provide us with either verbally or via our website contact forms.

Providing further information about our franchised business opportunity is often supplied over a number of communications and there is always the option to unsubscribe at any time to stop receiving further information electronically. To stop receiving communications via any other media (by post for example), you can request this in writing to our Trading Address above.

All of the above is processed on the basis we have a legitimate interest which is not overridden by the rights or freedoms of the affected data subjects.

Categories of personal data and Sources

What information do we collect from you, and how is it used?

Direct:

You can visit our website without telling us who you are and without revealing any personal information about yourself. To provide full service however, we will most often need to collect some personal information. For instance, we collect information about you when you request a quotation or details of our franchise opportunity. The types of Information we collect may include email address, country of residence, your name, postal address and phone number.

We do not collect or process sensitive/special categories of personal data, nor facilitate processing personal data of data subjects under the age of consent (children).

Indirect:

From cookies: We may also collect “cookie” information that we may save to your computer or mobile device. Cookies are small data files stored on your hard drive or in device memory. We use cookies to improve and customise our Services and your experience; to allow you to access and use our Services ; to log visits and to understand which areas and features of the Services are most popular. We may also associate the information we store in cookies with personal information you submit while using our Services. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from websites you visit. If you do not accept cookies, however, you may not be able to use all aspects of our Services.

For specific information on cookies, please refer to Aboutcookies.org

Logs: We may record certain information and store it in log files when you interact with our Services. This information may include Internet protocol (IP) or other device addresses or ID numbers as well as browser type, Internet service provider, URLs of referring/exit pages, operating system, date/time stamp, information you search for, locale and language preferences, your mobile carrier and system configuration information.

Analytics: We and our analytics providers also collect and store analytics information when you use our Services to help us improve our Services. We make sure this data is anonymous by not connecting any analytics data to personally identifiable data such as a name, email address, physical address or phone number.

How might we share information?

We are not in the business of renting or selling your personal information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we will share your personal information with third party data processors, as set out below:

The Ovenu business is run and operated as a Business Format Franchise under franchise agreement between Ovenu Franchising Limited and our franchisees.

Our appointed franchisees process data in accordance with our Internal Privacy Policy stipulations and in accordance with the Terms of their Franchise Agreement with us.

Newsletter Service: We use a commercial application to facilitate our newsletter service and there is the opportunity to unsubscribe on each & every item.

Compliance with Laws and Law Enforcement Requests; Protection of Our Rights: We may disclose your information (including your personal information) to a third party if:

  • We believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request
  • To protect the security or integrity of our products and services
  • To protect our property, rights, and safety and that of our customers or the public from harm or illegal activities
  • To respond to an emergency which we believe in the good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person; or
  • To investigate and defend ourselves against any third-party claims or allegations.

Business Transfers:

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another person or company. And for clarity, this may include the change in proprietorship of a franchise territory. We will notify you of such a change in ownership or transfer of assets by posting a notice on our website and/or email as part of our contractual obligation to you.

Data Transfers

The data controller does not transfer personal data outside of the United Kingdom or European Union. The data controller has ensured that adequate safeguards are in place with data processors acting on its behalf.

How long will we keep the personal data?

Retaining some data may be subject to a statutory retention period and this must be adhered to, (to keep certain data for a minimum period of time). This may include personal data (name, address, contact details), but on expiry of such statutory requirement, such data will be destroyed securely. Where possible any personally identifiable data will be anonymised or pseudonymised.

Your information we use for occasional marketing purposes will be kept with us until you notify us that you no longer wish to receive this information. Our backup routine keeps data for a rolling 30 day period after which time the data is removed from all systems.

Statutory or other requirements

We do not process personal data in respect of any statutory requirement nor require personal data to be supplied as part of any contractual agreement other than the franchise agreement with our franchisees however, in respect of the controller’s services, certain communications may not be possible without such personal data being supplied, for example an email to furnish you with updates information etc. or an address to fulfil an order.

Profiling and Automated Decision Making

No profiling or automatic decision making processes are undertaken by us in respect of any personal data processing activities.

Your rights

Your fundamental rights as a Data Subject are:

  1. The right to be informed
  2. The right of access
  3. The right of rectification
  4. The right of erasure (often known as the right to be forgotten)
  5. The right to prevent processing
  6. The right to data portability
  7. The right to object
  8. Rights in relation to automatic decision making and profiling

Under the right of access (2), you have the right to obtain:-

– confirmation that your data is being processed;

– access to your personal data; and

– other supplementary information

So that you are aware of and can verify the lawfulness of the processing, your right to access can be exercised by contacting the data controller as above.

Not all fundamental rights are absolute.

Your right to complain to the supervisory authority/regulator

You have the right to complain about organisations processing your personal data.  You can exercise this right by contacting the supervisory authority of the data controller as follows:-

Head office

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number

We regularly review and, where necessary, update our privacy information. If we plan to use personal data for a new purpose, we’ll update our privacy information and communicate the changes to individuals before starting any new processing.